Refund policy

All items sold by [Your Store Name] are vintage, pre-loved, or one-of-a-kind. Because of this, all sales are final — we do not offer returns or exchanges for change of mind, incorrect size selection, or "didn't suit me as expected."

To help you buy with confidence:

  • Every listing includes detailed measurements (not just a size label, since vintage sizing varies widely from modern sizing).
  • Any flaws, wear, repairs, or imperfections are noted in the listing description and shown in photos where possible. Minor signs of age or wear are part of an item's character and are not considered faults.
  • Please check measurements against a similar item you own before purchasing, and reach out with any questions before ordering.

Your rights are still protected. This final sale policy does not affect your rights under the Consumer Guarantees Act 1993. If an item arrives significantly different from its description, is faulty, or the wrong item was sent, contact us within [7] days of delivery at [email address] with photos and your order number, and we'll sort out a remedy (repair, replacement, or refund as appropriate).

Sale/clearance items and made-to-order pieces (if applicable) are final sale in all circumstances.